Ten Easy Ways to Improve Your Resume.



In my line of work, I see hundreds of resumes, and I often see the same patterns over and over again. I frequently observe resume tendencies that are not necessarily mistakes, yet the jobseekers behind these resumes could have much nicer, cleaner, more readable resumes if they just tweaked a few things. And none of these tweaks are hard to accomplish. Even if your resume has other problems, you’ll see significant improvements if you make these 10 easy fixes.

1. Use a bulleted style to make your resume more reader-friendly. Given that employers screen resumes for between 2.5 and 20 seconds, they will find your resume a lot more readable if you use bullet points instead of paragraph style. It’s just easier to read.

2. Follow “The Resume Ingredients Rule.” Set forth by Donald Asher, author of numerous resume books (see our Q&A with him), the rule says that information on a resume should be listed in order of importance to the reader. Therefore, in listing your jobs, what’s generally most important is your title/position. So list in this preferred order: Title/position, name of employer, city/state of employer, dates of employment. I can’t tell you how many resumes I’ve seen that list dates first. Dates can be important to some employers, but they’re generally not as important as what your position was and whom you worked for. Education follows the same principle; thus, the preferred order for listing your education is: Name of degree (spelled out: Bachelor of _____) in name of major, name of university, city/state of university, graduation year, followed by peripheral information, such as minor and GPA. If you haven’t graduated yet, list your information the same way. Simply by virtue of the fact that the graduation date you’ve listed is in the future, the employer will know you don’t have the degree yet.

By the way, the Resume Ingredients Rule is also the reason that experience and education are listed in reverse chronological order on your resume; it’s assumed that your most recent education and experience are most important and relevant to the reader.

3. Eliminate “responsibilities” words from your resume vocabulary. Never use expressions like “Duties included,” “Responsibilities included,” or Responsible for on your resume. Why? Because your resume should be accomplishments-driven, not responsibilities-driven. Anyone (well, maybe not anyone) can perform the duties listed in a job description. Job-description language is not what sells in a resume. Accomplishments-oriented language tells employers how you’ve gone above and beyond in your jobs, what makes you special, how you’ve taken initiative and made your jobs your own.


4. Eliminate clutter from your resume. Several elements can clutter up your resume and impede readability:

Aren’t the “After” versions a lot more streamlined?

5. Use strong, concrete verbs to describe your jobs, and don’t mix noun and verb phrases. Let’s look at this example:

Instead, be consistent with verbs:

Also avoid the weak verbs, to be, to do, and “to work.” Everyone works. Be more specific. “Collaborate(d)” is often a good substitute. Instead of: Worked with Marketing Department to launch promotional campaign, say Collaborated with Marketing Department to launch promotional campaign.

6. Focus on describing past job activities that highlight the skills you most like to use and want to use in your next job. Don’t spend a lot of time, for example, describing all that clerical stuff you did in a past job if you have no intention of doing clerical work again. Even if you’ve mastered skills that are in great demand, don’t emphasize them if they’re not the skills you want to use in the future.

7. Don’t fret about the one-page resume rule. Sure, it’s nice to keep your resume to one page if you can, but don’t go to extraordinary lengths, such as by using tiny type. If you have significant experience, you’ll probably need more than one page. What you should avoid is having one full page with just a little bit of text on your second page. If you fill a third or less of the second page, consider condensing to one page. Ways to condense:


8. Make sure your resume has a sharp focus. Again, given the microscopic amount of time that employers spend screening resumes, you need a way to show the employer at a glance what you want to do and what you’re good at. One way to sharpen your focus is through an objective statement. Another way is to add a section called something like “Summary of Qualifications,” or “Profile.” To see an example of such a section, go to sample resume.

9. Don’t list too much experience on your resume. The rule of thumb for someone at the senior level is to list about 15 years worth of jobs. Age discrimination, unfortunately, is a reality, and even more likely, employers may think you’re too expensive if you list too much experience on your resume. Similarly, don’t give the date of your college graduation if it was more than about 10 years ago.

10. Be sure the reader will understand all the acronyms and jargon you use in your resume. Resumes in the high-tech field are notorious for these mysterious terms. We recently received a resume containing the following acronyms and jargon: MCSE, MCP+I, TCP/IP, CCA, CCNA, token ring and PCMCIA network interface cards for LAN connectivity, NT Service Packs, Ethernet cards, Server 4.0, SQL 6.5, 7.0, Red Hat Linux 6.1, Turbo Linux 4.0 and Caldera 2.3, Cisco 2500 routers and switches. Now, chances are that employers in this jobseeker’s field understand all these terms. Just be sure that’s the case. Spell out any acronyms you think could be questionable, and explain any terms you think some readers of your resume might not understand.

College students, too, need to be aware of “inside” jargon. At Stetson University, my alma mater, for example, we have an annual charity fundraiser called “Greenfeather;” freshman-orientation leaders called “FOCUS” advisers; and a volunteer organization called “Into the Streets.” The school’s graduates routinely use those terms on their resumes without any explanation, as though everyone knows what Greenfeather, FOCUS, and Into the Streets mean. Look at your resume from an outsider’s perspective — and explain (or eliminate) any unfamiliar terms or acronyms.

Bonus tip: Be sure to list locations (city and state) for all your past employers. It’s resume protocol to do so, and employers expect to see that information. I’m constantly amazed at all the resumes I see that list names of past employers, but don’t tell where those employers are located.

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